State Farm® Insurance Agent Jim Love
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joyce Morris
October 11, 2024
"My in-laws love Jim Love!! Been with him for YEARS. We just wish the last we had to deal with had a little more training. We really wanted to see Jim Love.. however he was leaving before we could find parking"
Jodi Lehrmann
October 11, 2024
"Kim Wilcox is the best. Most responsive interaction I’ve ever had with an insurance company… my home and multi vehicle policy coverage including daily driver, truck, and antique vehicle. Highly recommend and super responsive on any home policy coverage."
Timothy Henshaw
October 1, 2024
"Beware gave me a quote then 5 days later wanted to raise it $80 a month ......BAIT AND SWITCH the folks in the office will mislead you into paying more was quoted less then $200 a month send me a bill for $342.00"
TeeX X
September 12, 2024
"Kim Wilcox was WONDERFUL!!! She completely understood my situation and helped me with a policy that best fits me. If you want to be insured by State Farm ask for Kim Wilcox!! She amazing"
"Thank you so much for your kind words. Kim is great and the rest of my staff also works hard to provide outstanding service. "
dante locquiao
July 30, 2024
"If you want "honest ,affordable home insurance ,I recommend this Insurance Company under Jim Love,he's truthful & love to help the Community,served our country as a navy pilot & councilman of Jacksonville.I salute you Sir for your service & God Bless you & your family."
Sam W
June 28, 2024
"Not the best or the worst insurance I've ever had. It takes them weeks to even respond to any adjustment to your policy. If you submit a quote online to change anything about your policy forget it it will never happen you'll have to call and pester several times to get anything done. Nonchalant customer service. You feel like you're talking to the irs when you call in. I have never been rude a single time anytime I've called in to ask questions but I'm treated like I'm bothering them. I'm all about having a local agent But I don't feel like I'm treated like a local customer. I decided to change review since they eventually did handle the change as requested. The rates from state farm are the lowest I can get from any other insurer"
"Sam, we received your request via the internet for changes to your policy on June 25th, 2024 and we submitted them to our home office on the same day. Unfortunately it does take time to process the change, usually several weeks. The change will be effective June 25th 2024 as you requested. "
Leslie Schaefer
November 6, 2023
"Agent is never present and staff is unwilling/unable to answer questions about insurance products."
"Actually I am at the office about 90% of the time and my staff are some of the smartest insurance professionals and nicest people in the business. Even when I go on vacation, I take my business cellphone and my business laptop. If someone does want to talk to me and I am not in, my staff will text me and I will return the call. We work very hard to help people with their insurance needs and I have been doing it for over 40 years. We are not perfect but we work very hard at meeting the insurance needs of the good people in the Jacksonville area. "
Jesse Milligan
October 30, 2023
"Me and my family have used Jim Love State farm for as long as I can remember and they always go out of their way to provide us awesome customer service ! I highly recommend using this business!"
"Jesse, thank you so much for your kind remarks. We work very hard helping people with their insurance needs and we are glad we could help you. "
Ann George
July 13, 2023
"Mr. Love provided fivestar assistance. I needed a new homeowners insurance policy in a matter of days. Mr. Love referred me to a home owners Inspection service & a plumber. I had a new policy in record time. A great guy!"
"Thank you, Ann. My pleasure to help!"
Perry
May 9, 2023
"Very easy office staff to deal with, mr. Jim love will see you directly. If you have any problems I'll personally take care of you. Great experience with State farm so far especially with Jim love"
"Perry, thank you for the kind words. We try very hard to help you, whatever your issue. "
Vickie H
May 8, 2023
"Have been with them for years. Always helpful and friendly."
"Thank you, Vickie. We appreciate you and love helping you with your insurance needs. Jim Love"
Brittany P
March 27, 2023
"Hands down the best!! My father has dealt with them for over 10-15 years, and they have maintained their greatness… He has now passed and I deal with them, and they are phenomenal. Tammie is my personal favorite, due to her going over and beyond with everything she does. Thank you State Farm. I’d truly recommend them to any and everyone."
"God willing, I will be serving you’all for another 15 or more years. "
Michael Kush
March 4, 2023
"Замечательные сотрудники, уютный офис. Но цены на страховку высокие"
"Thanks, Michael, I take pride in the fact that my staff truly cares about our customers. Our auto insurance rates vary depending on many factors including how long you have had a drivers license, age, driving record, type of car and coverages. "
Adrianna Lee
December 5, 2022
"I was put in a position of having no coverage due to poor communication by my previous agent and Jim stayed on the phone with me till 10 pm helping to troubleshoot a hard situation. He communicated professionally and timely. He’s extremely dependable and someone I happily recommend."
"My staff and I love helping our good neighbors. "
Shyrondica Poole
December 4, 2022
"Had a chance to speak with a very helpful rep"
"I’m glad we were able to help you. "
Woody Polatas w/LeafFilter
August 30, 2022
"Highly recommend Jim!!"
"Thanks, Woody! Glad to serve."
Tyler Zutell
January 3, 2022
"If you're not getting your insurance with Jim Love you're making a mistake. Jim was super helpful, super friendly and really cared about helping me navigate the process for getting my home insured. I'm going to be telling everyone I know in Florida to go to him if they need insurance."
"Tyler, it was a pleasure working with you on your insurance."
William Peterson
January 22, 2021
"Great group"
Barry McCullough
January 9, 2021
"Jim Love is truly an agent who cares about his clients. He has been able to save us nearly $2000. on our combined auto and homeowners insurance this year. He has your interests at heart."
Bobby Wincott
November 9, 2020
"I too had major problems and faced discrimination from another local State Farm Agents office. Dealing with the office of Jim Love has been a pleasure!"
"Bobby, our office is in a very diverse and historic community and we work hard to treat everyone fairly. Thank you for the great rating."
Steve Lindsay
March 12, 2020
"Only place to go. Go see I hope I spell it right Zaun"
Zann Williams
November 21, 2019
"Helpful, courteous staff and willing to go the extra to assist or resolve other insurance matters."
Curtis Harris
November 14, 2019
"Idk. Couldn't help me so I have no opinion on his service."
BJ Brown
August 6, 2019
"I've been with State Farm Insurance for over 25 years and Jim Love and his staff have taken great care of me. I couldn't imagine going to any other agency."
Marc Reeder
June 11, 2018
"Wow this State Farm office is amazing. I had major problems at another office and they solved it for me. They are so helpful."